New Patient

Details for Getting Started

Clear steps to begin your child’s care with confidence and the right expectations.

Your

First Steps

The process is straightforward, with a focus on understanding your child before anything else begins.

Initial conversation and intake.
Review of needs and concerns.
Planning the right approach.

Take the First Step

Getting

Started

Our pediatric speech and occupational therapists work with children (early intervention through teens) who may need extra help communicating, learning, or mastering daily activities.

Services that we offer

The first step in your child’s therapy journey is scheduling an evaluation with one of our licensed therapists. This initial appointment allows us to better understand your child’s current strengths, areas of need, and developmental skills so we can create individualized goals and recommendations to best support their growth and success.

Insurance &

Payment Information

Our services are available through the following funding and payment sources:

Private Pay
Insurance (limited provider networks) or via superbill submission for potential client reimbursement*
School-Based Therapy Services – Certified Nonpublic Agency
Independent Educational Evaluations (Occupational Therapy)
Regional Center of the East Bay – Early Intervention Services
Catalight Care Services (Kaiser-funded services)

* We are happy to provide a superbill for services rendered, which families may submit to their insurance provider to request reimbursement for the service fees. Because insurance coverage and reimbursement policies vary by provider and individual plan, we recommend contacting your insurance company in advance to confirm eligibility and reimbursement options for therapy services.

For private pay services, we accept cash, check, and credit card payments through Square. Discounted rates are available for private pay services paid by cash or check. Please contact our office directly for current service rates and fee information.

Intake

Forms

You will be asked complete the new client forms below during your first appointment:

Consent to Therapy (speech & occupational therapy version)
HIPAA Policy
Patient Financial Responsibility Statement
Client and Family grievance policy & procedure
Emergency Contact
Attendance Policy

Doctor and child in playful consultation

What to

Expect at the First Visit

We are excited to welcome you and your child to our office! Our goal is to create a warm, supportive, and comfortable environment where your child can feel safe, engaged, and successful.

During your child’s first appointment, the therapist will spend time getting to know your child and learning more about your concerns, goals, strengths, and areas of need. Depending on the type of appointment, the visit may include parent discussion, observation, play-based activities, informal tasks, and/or standardized assessment measures.

We encourage parents or caregivers to actively participate in the visit by sharing helpful background information and asking questions throughout the process. Every child responds differently to a new environment, so appointments are designed to be flexible, supportive, and individualized to your child’s needs.

To help your child have a successful visit, we recommend:

Arriving a few minutes early
Bringing completed intake paperwork
Bringing any relevant reports or evaluations
Having your child wear comfortable clothing suitable for play and movement

We look forward to partnering with your family and supporting your child’s growth and success!